Privacy Policy

Privacy Policy

Effective Date:12.11.2024

At Lumos Innovation ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://lumosinnovation.com, or use any of our services, including but not limited to software development, web and mobile app development, digital transformation, and IT consulting (collectively, the “Services”).

1. Information We Collect

We may collect and process the following types of data:

• Personal Information: Includes your name, email address, phone number, and any other information you provide via our contact forms, subscription services, or emails.
• Payment Information: If you make a purchase or transaction via our site, payment details will be processed securely by third-party services, such as Stripe.
• Technical Data: Information about your device, browser, and usage patterns while interacting with our website (e.g., IP addresses, cookies, and browser type).

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our Services.
• To process transactions, including Stripe payments.
• To respond to inquiries and offer support.
• To improve the quality of our Services and customize user experience.
• For marketing and promotional activities (only with your consent).

3. Payment Processing

For any payments processed through our platform, we use Stripe. Stripe handles payment processing and is responsible for safeguarding your payment information. You can review Stripe's privacy policy at https://stripe.com/privacy.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• When we have your explicit consent.
• When it is necessary for third-party service providers (e.g., Stripe) to perform business-related functions such as payment processing.
• To comply with legal obligations or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. Despite these measures, no online service is completely secure, and we cannot guarantee the absolute security of your data.

6. Cookies

We use cookies to enhance your experience on our website. You can control your cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of our site.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your personal data.
• Request deletion of your personal data under certain conditions.
• Withdraw consent to the processing of your personal data at any time.

8. Third-Party Links

Our website may contain links to third-party websites, including service pages like Stripe. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this policy regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lumos Innovation
Email: efegorkemumit@gmail.com
Website: https://lumosinnovation.com